RSI: Reference Services Inc.

RSI is your professional background screening company, providing peace of mind to independent grocery retailers on their hiring decisions.

RSI is a full-service employment background screening firm, offering a comprehensive suite of background screening reports, verification services (Employment, Education, References), driving records including DOT, I9 / E Verify and drug testing programs.

Circle The Wagons members experience quicker turn around, with no days or hours of waiting for returned calls. We have also negotiated a lower cost for a number of background checks such as National Alias, Statewide criminal, Federal criminal, Social Security verification, Employment verification, MVR, credit checks, and more.
Circle The Wagons retailers can expect:

Extended customer service hours during evenings, weekends and holidays from our real team members
Calls answered immediately & issues resolved in 60 minutes or less
No Phone Tree answering service
Instant access to most reports
Criminal background searches turn-around time averages 24 hours

RSI offers independent grocery retailers:

Superior Customer Service

Superior Customer Service from real team members in Evansville – no call trees, answering services. You’ll find that your questions will be answered immediately and issues resolved promptly.

1.2 Billion Records

1.2 billion records from over 2200+ data sources in our Nationwide Criminal search – we find records that other companies often miss – key point…background screening companies are NOT using the same data – it’s up to them to pay for as much or as little as they choose. Some companies include certain sources while others do not. The number of records searched varies WIDELY with differences in the hundreds of millions of records!

Lowest Industry Dispute Rates

Our unique Order Review Process is the key to our accuracy – RSI currently has one of the lowest dispute rates in the industry at just 6/100th of one percent!

FCRA Compliant

Keeping our clients in compliance with FCRA law is a constant priority. Adverse Action manager is built into our software for ease of use and permanent documentation. We provide all current FCRA compliant forms and update as needed.

Quick Turnaround

Our turn-around time for criminal reports is less than 24 actual hours on average with 90% of our verifications completing in less than 48 hours!

No Contracts

No Contracts or minimum order commitments!

Accredited

Accredited by the Professional Background Screening Association!

RSI was selected after an aggressive search for the best possible background check service company available to help us ensure that we are hiring the best possible employees... RSI remains, in our opinion, the best background check service company available.

In our industry, the ability to obtain the best employment background screening reports is critical, as is turnaround time. With RSI, not only are the quality and turnaround time of our reports better, but the service is exceptional on a comparative basis.

We now have a background screening partner who truly understands the meaning of the word partnership.

RSI has proven to be a highly valued partner in ISU’s efforts to maintain its excellence while controlling costs. RSI has exceeded our prior screening provider in key areas: quality of information, timeliness, customer service, and cost.

If I have a question, I know I can look forward to a stress-free and efficient phone call. I also know I will get to speak with a person, not an automated service, who will always follow through on an inquiry. I have never had the pleasure of working with a service that is so committed to providing a consistent standard of excellence - a standard that we strive to provide daily, in our own operations.

To learn more about RSI and CTW's program benefits, contact us today:

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